Reference

How 4k44 Handles Your Personal Information

This privacy policy explains exactly what data 4k44 collects when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team. Access and eligibility depend on your local law and the region where you use this platform.

Account data protectionWallet transaction privacyYour right to request dataCookie and device controlsBangladesh-applicable terms
4k44 How 4k44 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to delete your account information, or raise a concern about how we have handled your details, our support team can help. We handle privacy requests separately from general account queries — use the channels below to make sure your request reaches the right team quickly.

Team online

Live Chat

Start a live chat session from your account dashboard. State that your query is a privacy request so our team routes it correctly and responds without delay.

Email Support

Send your privacy request to our support email address found in your account settings. Include your registered mobile number and the nature of your request.

Account Help Form

Use the in-account help form and select the data or privacy category. This creates a tracked ticket so you can follow the progress of your request.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We use SSL encryption on all account pages and during payment flows involving bKash, Nagad and Rocket. Our systems are set up to flag login attempts from unrecognised devices, and you can review active sessions from your account security settings. Data access inside our team is role-based — only staff who need your information to process payments or resolve support queries can view it.

Account Security

Your account uses SSL-encrypted connections and session monitoring. Unrecognised device logins trigger a verification step before access is granted to your wallet or history.

Cookie Controls

We use cookies to keep your session active and remember your preferred login method. You can adjust cookie preferences in your browser settings at any time without losing account access.

Data Retention

Account data is kept while your account is active. After closure, we retain certain records as required under applicable rules — we do not hold your data beyond what those rules require.

Your Right to Access

You can request a copy of the personal data we hold on you at any time. Submit the request via live chat or the help form and we will respond within the period required by applicable rules.

Common Questions About Your Privacy on 4k44

Here are the questions we hear most often about data privacy. If your question is not covered here, use the live chat or help form to reach our support team directly.

We collect your name, contact number, and the mobile wallet details you use for deposits — such as your bKash or Nagad number. Device and session data is also logged for security purposes.

We share only the transaction data those payment processors need to complete your deposit or withdrawal. We do not share your full profile or browsing history with them.

Submit a data request through live chat or the in-account help form. Select the privacy category, include your registered number, and our team will process it within the applicable response period.

Yes. You can request deletion through our support channels. Some data may be retained for a period after closure where required by applicable rules — we will explain what applies in your case.

Cookies keep your session active and remember your login method. You can manage or block cookies in your browser settings; doing so will not lock you out of your account.

Your access to 4k44 and how this policy applies to you depends on your local law and the eligible regions at the time you use the platform. Check your local regulations before proceeding.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.